Microsoft Dynamics 365 for
Finance and Operations, Enterprise/Business edition

Transform your business

Stay ahead of the competition by bringing agility, simplification, and continuous innovation—without disrupting your operations.

Microsoft Dynamics Solutions

Providing end to end next gen of intelligent business applications that overhaul you to empower your employees, engage customers, and optimize operations.

Purpose-built:Business solutions that fit your business today. Your organization can start with what you need, and grow at your own pace.

Productive:Providing the right access and information to customers and partners in the way that suites their preferences. Maximizes the productivity of every interaction.

Intelligent: Harness intelligence to earn visibility and maximize selling. Dynamics 365 delivers built-in Intelligence with business processes to provide consumers with the tools and access to information they need to enable them to succeed.

Adaptable:Our solution enables facilitating to transform at the speed of business. Organizations can amend and evolve their processes in real-time using a modern consistent, and extensible platform – so they are not being held back by legacy technology.

Stay agile and adapt at the pace of business through our solutions delivered at the breadth of these capabilities in the cloud or on-premise.

Dynamics 365 for Finance and Operations

Modernize your business operations across finance, manufacturing, and supply chain to drive new growth.

Bring organizational visibility by unifying your financial and business operations—providing real-time and predictive insights for data-driven decisions.

  • Adapt to changing business requirements by tailoring chart of accounts, dimensions, and rules
  • Provide checks and balances using process automation, encumbrance, budget planning, budget control, and three-way matching
  • Efficiently track values and reduce reporting errors by automatically managing capitalized assets

Bring agility and efficiency to your manufacturing by using an integrated solution that optimizes production planning, project management, operations and activity scheduling, and cost management.

  • Optimize manufacturing principles for each product family, including make to stock, make to order, pull to order, configure to order, and engineer to order
  • Accelerate your manufacturing material and finished goods flow with advanced warehouse management, handheld scanner support, and transport management
  • Optimize scheduling across the organization with a unified resource model and scheduling engine
  • Improve product quality and output by identifying and resolving issues through real-time insights.

Digitally transform your supply chain with advanced warehouse and inventory management to optimize visibility and fulfillment, product insights, material sourcing, and integrated logistics.

  • Optimize fulfillment and reduce costs by synchronizing commerce across sites, warehouses, and transportation modes
  • Enable faster response to customer demand by seamlessly orchestrating order-to-cash processes
  • Streamline procurement costs and gain more control by automating procure-to-pay processes
  • Get insight and control across all sites and warehouses

Microsoft Dynamics 365 for Retail is an end-to-end retail solution that delivers unified commerce across all channels. It encompasses sales, mobility, intelligence, and productivity to help retailers and workers achieve more in a cloud-first, mobile-first manner.

Retail offers comprehensive support to operate a wide range of business processes, such as

  • Channel management - Each retail store can have its own payment methods, delivery methods, price groups, income and expense accounts, registers, and staff.
  • Clienteling and loyalty - To maintain customer loyalty, you can use personalized notifications and offers that make shopping easier.
  • Hardware and peripherals - Retail Modern point of sale (MPOS) and Cloud POS can use a wide range of hardware peripherals. Both MPOS and Cloud POS offer multiple interfaces and deployment options to help you with your various business scenarios.
  • Intelligence - Advanced analytics bring the power of machine learning to retail challenges, and enable predictive, optimized, and personalized insights that help lead to growth and profitability.
  • Monitoring and diagnosis - Retail lets you monitor sales and margin performance in real time across various levels of the organization hierarchy.
  • Merchandising - Retail lets you define the product properties and attributes, and assign the products to retail category hierarchies.
  • Store operations and POS - MPOS is a POS app for PCs, tablets, and phones. Sales staff can process sales transactions and customer orders, perform clienteling activities, and perform daily operations and inventory management on mobile devices anywhere in the store, and also at PC-based registers. Cloud POS is a browser-based POS that can be started in any standard browser.
  • Customize and administer Retail environments - Flexibility to customise and administer Retail Environments


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