The sporting world provides a complex environment where staffs, administrators and board members are expected to manage relationships from a diverse range of stakeholders. Add to this the requirement to manage this information in a centralised environment and you can see that a solution targeted to this environment is required
Adept360’s Sport Solution is a comprehensive solution that has been created for larger sports organisations to manage the most complex corporate sports environment including stakeholders, corporate sales, sponsorship, entitlements, events, ticketing, player and official profiling, fundraising, bequests and many other areas.
Sporting club solution that we (Jaythom and Adept360) have developed was combination of Microsoft Dynamics CRM + Microsoft Dynamics(AX) + Dynamics Retail platforms with complete seamless integration allowing sports organizations to consolidate information from all stakeholders, improve customer service, and manage memberships while leveraging their current investment in Microsoft applications and infrastructure.
Accessing CRM through the familiar MS Outlook application or Internet Explorer increases productivity and ensures quicker user acceptance from all the users.
Few key features of sporting solution:
Activity & Communication Management
Customer Service - complaints, grievances and feedback